Política de reembolso

Returns

Our policy lasts 7 days. After you receive your order you have 7 days  to return your item and to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately we can’t offer you a refund, we only offer exchanges within 7 days after you receive your order..

Exchanges

We make exchanges for everything within 7 days after shipping. There are no refunds. All sales are final and only exchangeable. Exchanges will be given after the items are inspected, and declare the items are in their original condition. To process your exchange email @accounts@truvineapparel.com. We recommend customers receive a tracking number when sending back exchanges. Once items are processed, the items must be shipped out immediately. Items worn with stains cannot be exchanged. If you do ship such items, TruVine will not be responsible for processing and exchanging such items.